Ensuring an Inclusive Experience

Our commitment to making art accessible to everyone. Discover our accessibility features.

Our Accessibility Pledge

The Gogh Legacy Foundation is dedicated to creating an environment where everyone can experience and appreciate the art of Vincent van Gogh. We strive to ensure that our physical space, digital platforms, and all our services are as accessible as possible, adhering to the highest standards of inclusive design and WCAG 2.1 AA guidelines. Our goal is to remove barriers and foster a welcoming atmosphere for all visitors, regardless of ability.

Symbol representing universal access, like a wheelchair user icon incorporated into a painter's palette.

Digital Accessibility

We are continuously working to improve the accessibility of our website, ensuring it can be navigated and understood by everyone. Our digital efforts focus on making information readily available and usable through various assistive technologies.

  • Screen Reader Compatibility: Our website is structured with semantic HTML and ARIA landmarks to ensure compatibility with screen readers.
  • Keyboard Navigation: All interactive elements and navigation are fully navigable using a keyboard alone.
  • Adjustable Text: Users can adjust text size through their browser settings without loss of content or functionality.
  • Clear Language and Structure: We use clear headings, descriptive link text, and straightforward language to enhance comprehension.
  • Color Contrast: We adhere to WCAG AA standards for color contrast ratios to ensure text is readable for users with low vision.
  • Alternative Text for Images: All meaningful images are provided with descriptive alt text for screen reader users.
  • Focus Indicators: Clear visual focus indicators are present for keyboard users navigating the site.

We conduct regular accessibility audits and welcome user feedback to identify and address any areas for improvement. If you encounter any accessibility issues on our website, please let us know through our Contact page.

Physical Accessibility at the Museum

Our museum building has been designed and is maintained with accessibility as a core consideration. We aim to provide a comfortable and safe experience for visitors with mobility, sensory, or cognitive impairments.

A wide, accessible ramp leading into the museum entrance.
  • Wheelchair Access: The museum is fully accessible for wheelchair users, with ramps and elevators providing access to all floors and exhibition spaces.
  • Accessible Restrooms: Fully equipped accessible restrooms are available throughout the museum.
  • Seating: Seating areas are available within the galleries for visitors who need to rest.
  • Assistance Animals: Trained assistance animals are welcome in the museum.
  • Audio Descriptions: We offer audio guides with descriptive content for key artworks, providing an enhanced sensory experience.
  • Tactile Models: Select tactile models of artworks are available to provide a hands-on experience for visually impaired visitors. Please inquire at the information desk.
  • Quiet Spaces: Designated quiet areas are available for visitors who may need a calmer environment.
  • Visitor Assistance: Our staff are trained to provide assistance and support to visitors with diverse needs. Please approach any museum staff member or visit the information desk.

For specific requirements or to make advance arrangements for your visit, such as requesting specific equipment or companion assistance, please contact us via our Contact page. We are happy to assist in making your visit as comfortable as possible.

Companion Tickets: For visitors who require a companion for assistance, a complimentary companion ticket can be arranged. Please inform us when booking your own ticket or upon arrival.

Share Your Feedback

Your experience and feedback are invaluable in helping us improve our accessibility efforts. If you have suggestions, comments, or specific needs you wish to discuss regarding accessibility, please reach out to us through our Contact page . We are committed to continuous improvement and ensuring the Van Gogh Museum remains a place of inspiration and enjoyment for all.