Our Commitment to Your Privacy

1. Information We Collect

We collect various types of information from you, depending on your interaction with us:

• Personal Identification Information: This includes data such as your name, email address, postal address, phone number, date of birth, and payment details when you make a purchase or register for an account.
• Usage Data: Information about how you use our website, including pages visited, time spent on site, browser type, operating system, and referring website addresses. This is collected via cookies and similar technologies.
• Communication Data: Any information you provide when contacting us, such as through email, contact forms, or customer service interactions.
• Visitor Data: Information collected during your visit to the museum, which may include anonymized or aggregated data from surveys or CCTV footage for security purposes.

2. How We Use Your Information

Your data is used for various purposes to enhance your experience and to manage our operations effectively:

• To Process Transactions: To fulfill your ticket purchases, process payments, and deliver your tickets.
• To Provide Services: To manage your account, provide customer support, and respond to your inquiries.
• To Improve Our Website and Services: To analyze website usage, identify areas for improvement, and enhance user experience.
• To Communicate with You: To send you updates, newsletters, information about exhibitions, events, and other relevant museum news, provided you have consented to receive such communications.
• For Security and Operational Purposes: To ensure the safety and security of our visitors, staff, and premises.

3. Data Storage and Security

The Gogh Legacy Foundation employs robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We store your data on secure servers and limit access to authorized personnel only. All payment transactions are encrypted using secure socket layer (SSL) technology.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely disposed of.

4. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties for marketing purposes without your explicit consent. We may share your data with trusted service providers who assist us in operating our website, conducting our business, or providing services to you, provided that these parties agree to keep this information confidential and use it only for the purposes for which it was disclosed.

We may also disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Your Rights

You have certain rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You can request us to correct any inaccurate or incomplete personal data.
• Right to Erasure: You can request us to delete your personal data under certain circumstances.
• Right to Restrict Processing: You can request us to limit the way we process your personal data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us using the details provided on our Contact page.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, understand usage patterns, and personalize content. For detailed information on the types of cookies we use and how to manage your preferences, please refer to our Cookies Policy .

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "last updated" date at the top. We encourage you to review this policy periodically.